Patient Safety and Quality Improvement
Professor of Medicine; Chief of General Internal Medicine
- Managing Behavior and Eliminating Harm: Moving Towards a Just and Safe Culture. Rosenberg EI. Risk Rx. 2014 Vol 11 No 1, January-March.
Associate Professor of Medicine; Medical Director
- Revisiting patient communication training: an updated needs assessment and the AGENDA model. Arnold CL, Coran JJ, Hagen MG. Patient Educ Couns. 2012 Sep;88(3):399-405.
- Disaster preparedness of households with special needs in southeastern Pennsylvania. Uscher-Pines L, Hausman AJ, Powell S, DeMara P, Heake G, Hagen MG. Am J Prev Med. 2009 Sep;37(3):227-30.